The Integration page is where you manage one integration end to end. If the Integrations tab is your index, this page is the working area for a specific external system.

This guide is for Salesforce admins and solution builders who need to review, maintain, or extend an integration in Payloads.

Each integration represents one external system. Inside that integration, you define the payloads that act as the actual connection points, plus the credentials and transformations those payloads rely on.

This gives you one place to understand how the system is configured and one place to make changes safely.

At the top of the page, you will see the integration name and the actions for Edit, Delete, and Jobs.

The Jobs action opens a modal with recent execution history for that integration. It includes runs across all payloads in the integration. If you need deeper analysis, use

View All in the modal to open the full Jobs tab.

Below the header, the page is split into three sections: Payloads, Credentials, and Transformations.

Payloads are the operational connection points between Salesforce and the external system. They define what gets sent, what gets received, and how the exchange is handled.

In day-to-day work, this is usually where most integration changes happen.

Credentials control how Payloads authenticates to the target system.

Because different platforms require different authentication patterns, Payloads supports multiple credential types so you can match the setup required by the system you are integrating with.

Transformations let you adjust values at runtime using formula-style syntax.

They are applied while data is moving through the integration, outbound from Salesforce or inbound back into Salesforce.

A key detail is that transformations do not rewrite the underlying Salesforce source value. They shape the value used in-flight.

Treat each integration as the full contract with one external system.

When behaviour needs to change, review the relevant payload first, confirm credentials are valid, then adjust transformations if data formatting needs to change.

This keeps maintenance predictable and makes handover easier for both admins and developers.

The Integration page is the operational centre for one external system in Payloads. It brings payload definitions, authentication setup, transformation logic, and run history into one place so changes are easier to make and easier to validate.